The AR Specialist will support retail and corporate customers, including intercompany partners in the Canadian operations.
The AR Specialist is responsible for ensuring timely payment of open invoices for assigned portfolios, reducing past due and days outstanding. In addition, provide recommendations for orders on credit hold.
The AR Specialist will support the direct customers regarding credit applications, credit card setup, and resolution of invoices and statements. It will also include the support to the direct retail customers processing deductions via credit card application.
The AR Specialist is responsible for the review and resolution of deduction balances on customer portfolio(s). This includes timely review of newly deducted claims, obtaining supporting documentation when not on file, identification of deduction reason, and distribution of debits to external departments for validation.
The AR specialist is responsible for submitting credit memo requests for validated and approved debits for customer portfolio(s). The AR Specialist is responsible for matching open deductions against open credit memos or unapplied cash and analyzing/reconciling variances, ensuring timely and effective collection efforts are initiated when a customer deduction is deemed invalid and updating collection efforts in the claim management system.
This position has internal contacts with the commercial team, intercompany partners and external contact with customer accounts payable and receivables departments.
Education / Experience Required:
Education/Experience Preferred:
If you are a current Teva employee, please apply using the internal career site available on "Employee Central". By doing so, your application will be treated with priority. You will also be able to see opportunities that are open exclusively to Teva employees. Use the following link to search and apply: Internal Career Site
The internal career site is available from your home network as well. If you have trouble accessing your EC account, please contact your local HR/IT partner.