Position Summary...

What you'll do...

• Facilitate an excellent patient experience for those accessing clinic services. Provide information on clinic services, screen for eligibility, book appointments, conduct intake and check-in of patients, update patient profiles, provide guidance on form completion, and help patients navigate the clinic
• Manage the online appointment scheduler and availability. Facilitate patient assignment to a medical room and pharmacist, and book follow-up appointments as needed. Perform computer functions as directed by the Pharmacist, including data entry, patient information entry/update, professional services billing, report generation, and patient profile checks. Operate the clinic phone line: answer non-medical questions, appointment bookings, follow-ups, reminder calls, etc.
• Collaborate and work with the Pharmacy Manager and Staff Pharmacist (Pharmacy Clinic) to optimize workflow and patient experience. Participate in company initiatives and programs.
• Follow SOPs and policies to ensure proper operations and compliance to regulatory requirements. Protect patient privacy at all times.
• General clinic housekeeping and medical room turnover: keeping a clean, organized, and safe work environment.
• Maintain pharmacy supplies and equipment pharmaceuticals according to operational needs and regulatory requirements.
• Clerical organization, filing or scanning documentation, invoices, reports, correspondence and memos and completing any administrative support functions assigned.
• Operate the POS system and collect payment for co-pays and pharmacy-related purchases.

Preferred Qualifications

• Experience working in a retail pharmacy or a medical clinic
• Outstanding communication and interpersonal skills
• Proficient with Kroll and computers
• Customer service-oriented attitude
• Ability to handle sensitive information with confidentiality

Certification(s)/Professional Designation(s) Required

• Pharmacy Assistant training or certification is an asset
• Criminal Record check is required

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

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