Senior Medical Specialist

Company Overview

Operatic Agency is not just another creative digital agency—we're a powerhouse of research, strategy, storytelling, and technology that fuels business growth. Named one of Canada's fastest-growing companies five years in a row, we bring brands closer to their audiences with bold ideas and cutting-edge executions.

If you're passionate about transforming ideas into impactful narratives, thrive in a dynamic, fast-paced environment, and are eager to make a difference, we want you on our team!

About the Role

A Senior Medical Specialist at Operatic Agency plays a pivotal role in driving client success, developing strategic initiatives, and creating impactful medical content for our pharmaceutical clients. Reporting to the Associate Medical Director, the Senior Medical Specialist will focus on strategy development and content creation to support product adoption and educate consumers, patients, and healthcare providers.

In this role, you will lead strategic planning for new product launches, identify new business opportunities within existing brands, and execute multi-faceted medical education programs. You'll also serve as a mentor to junior medical team members, fostering collaboration, sharing insights, and instilling best practices. Strong customer service, strategic expertise, and compliant medical copywriting will be essential in delivering exceptional results for our clients.

The ideal candidate is a skilled communicator and problem-solver with excellent organizational and writing skills. Passionate about pharmaceutical marketing, you thrive in a leadership role, ensuring our clients' brand needs are met with strategic precision and innovative content.

What You'll be Doing

Technical Expert

• Provide strategic direction to internal and external teams, and guide the development of innovative solutions to solve brand, market, and regulatory challenges.
• Create on-strategy and compliant content (printed and digital media with a variety of audience types).
• Manage Medical, Regulatory and Compliance reviews, including Health Authority submissions and negotiations.
• Develop CME programs (accredited and unaccredited initiatives).

Client-Relationship Building

• Act as the Senior Medical contact for client meetings and independently drive discussions with KOLs.
• Foster trust-based relationships with clients and KOLs, ensuring the accurate and timely completion of tasks.
• Serve as the primary point of contact during OLA/CME development.

Team Development

• Review copy developed by junior team members and provide direction on syntax and strategy.
• Regular check-ins with direct reports and provide meaningful guidance to help them achieve their goals and improve.
• Manage the hiring and oversight of the Medical co-op student.

Process Implementation & Improvement

• Act as the gold standard for how internal processes should be implemented (e.g., folder structure or version control).
• Coach Associates and Specialists on process fundamentals to the medical team.
• Manage the workloads of Associates and Specialists to ensure timelines are met, as well as ensuring that other departments uphold reasonable timelines (i.e., protect your team's time).

What You'll Bring to the Role

• 3-5 years of Canadian pharmaceutical industry experience
• Adept at medical content research, distillation, and copywriting
• Expertise within the Canadian Regulatory environment (PAAB, ASC)
• A passion for teaching and mentorship
• Comfort with the Veeva ecosystem (PromoMats, CRM)
• Proficiency in the Google Workspace (Gmail, Docs, Sheets, Slides) and Microsoft Office (Word, PowerPoint, Excel) suites

Nice to Have

• Bilingual or multilingual capabilities, particularly in French or other languages relevant to the Canadian or global market

Why Operatic Agency

• Clear leadership vision
• Challenging and meaningful work
• Competitive pay and comprehensive benefits:
  • Medical insurance
  • Dental and vision insurance
  • Life and disability insurance
  • Mental health support
• Culture of excellence
• Future-thinking
• Professional growth
• Collaborative and supportive environment
• Recognition and reward
• Diverse clientele
• Vibrant location and hybrid work

Operatic Agency values inclusion and access for all applicants and employees. Should you require accommodation to participate in the application and interview process, please let us know. Operatic Agency continuously aims to foster a workplace in which individual differences are recognized, appreciated, and respected.

Thank you for your interest in joining Operatic Agency! Only those selected for the next steps will be contacted.