Manager, Materials Management & SCM Systems

For over 50 years, LifeLabs has been Canada's leading provider of laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners to diagnose, treat, monitor and prevent disease. We are passionate about empowering healthier Canadians through accessible, accurate, and innovative diagnostic services.

We are committed innovators, operating Canada's first commercial genetics lab, and the country's largest online patient portal, with more than 8 million Canadians receiving their results online. More than 112 million laboratorytests come through LifeLabs' laboratories annually, and our team of more than 6,000 passionate, caring, and diverse professionals works together as one to provide high quality testing and results that Canadians can trust.

We know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us. At LifeLabs, you can make a meaningful impact on Canadians' lives every day.

Our teams are at the heart of everything we do. We are proud to be recognized as one of Canada's Best Employers, reflecting our deep commitment to our core values of caring, agility, teamwork, and a customer-centered approach. As part of this commitment, LifeLabs prioritizes the ongoing development of our diversity, equity, and inclusion (DEI) program to better serve the needs of our diverse workforce and the communities we serve. We continue to take steps to challenge ourselves to act with courage and integrity, and to create an environment where people can be their true selves.

These values are not just words on a page, they guide our actions and decisions every day and have come to define our team culture.

Reports to: Director, Supply Chain Management

Purpose of the role:

The Manager of Materials Management & SCM (Supply Chain Management) Systems is responsible for providing leadership aligned to corporate strategies as it relates to 1) all material distribution centres including warehouses, hubs, material planning and replenishment to Laboratory and Client Service operations and B2B partners and 2) technical and other support to ensure the efficient and optimized operation of Oracle and related systems that support the SCM teams.

The Manager will contribute to the broader LifeLabs plan through the creation, development and implementation of regional strategy aligned to corporate goals. Foster an employee engagement and continuous improvement culture to take advantage of every available opportunity to drive towards excellence, efficiency and quality within the scope of their responsibilities.

LifeLabs operates under a Hybrid workforce model. Further details will be provided during the interview stage.

Core Accountabilities:

• Manage and coach direct reports to ensure their performance meets present and future needs creating a robust leadership team
• Accountable for developing and coaching future leadership team members (succession planning)
• Provide active leadership and development to all direct and indirect reports, ensuring all individual and team accountabilities are delivered through annual performance programs and that individual performance issues are addressed
• As a member of the National SCM Leadership team, responsible for the creation of a Materials Management strategy for all regions that is consistent with general business objectives and goals
• Facilitate successful collaboration with SCM team leaders and the respective collective teams to meet the goals of the group
• Overall responsibility for all aspects of Materials Management activities.
• Recommend and deploy technologies and tools that will improve efficiencies without compromising service and quality
• In collaboration with IT, optimize, manage and support the use of Oracle modules, and integrated software tools, that facilitate Supply Chain Management operations
• Provide a centre of excellence and centre of knowledge for the Oracle modules and related applications to optimize performance and operations
• Provide strong leadership to ensure Oracle quarterly updates are understood, tested and successfully implemented for all Supply Chain Management functions
• Proactively strategize, plan and execute materials management system wide process improvements and development of KPIs
• Manage Financials, Capitol planning by region and segment of materials management services
• Establish budgets and manage cost effective operations that meet financial plans and support service, quality and cost KPIs. Ensure any variances are quickly addressed and corrective actions put in place
• Build relationships and manage service levels with local/regional external clients
• Manage regional operations in support of Service Excellence initiatives. Ensures positive working relationship with local logistics, PSC's, laboratories, physicians, healthcare facilities and other partners
• Ensure compliance with applicable Policies, Procedures, Transportation of Dangerous Goods regulations, Ministry of Transportation regulations, safety regulations and any other that may be imposed or implemented by the business

Minimum Hiring Requirements:

• Post-secondary and/or college/university education in operations management with progressively responsible business experience
• 3-5 years Materials Management Leadership experience
• Experience with ERP system admin and support requirements
• Provincial and national travel to LifeLabs location sites is required
• Requires full valid Driver's license
• Operations experience required; health care sector preferred
• Relevant experience with Oracle Fusion or equivalent systems
• Oracle Cloud Implementation experience an asset

LifeLabs' compensation programs are commensurate based on the role, skill, effort, responsibility and working conditions, irrespective of gender, race, ethnicity, beliefs, age or any other personal characteristics. Pay programs are communicated regularly in an accessible and transparent manner.

LifeLabs is also proud to offer resources, opportunities, as well as a collaborative and supportive environment that enables our team members to thrive.

In addition to a competitive compensation package, LifeLabs provides a comprehensive total rewards program, specific to the job position. Your package may include:

• Employee Group Benefits: Competitive coverage for employees and their families to support their overall health and wellness needs, including Extended Health Care, Dental Care, and Life Insurance.
• Retirement Savings Plan
• Vacation and Wellness Days
• Employee Wellness and Giving Programs: Our award winning mental, physical and financial wellness programs aim to address the comprehensive well-being of our team members, including resources like the Employee & Family Assistance Program, financial planning tools, and employee recognition initiatives.
• Professional development and membership reimbursement, access to preferred rates and discount programs, including WorkPerks, Home and Auto Insurance, Costco Membership, etc., and optional health-related benefits.

In accordance with LifeLabs' Accessibility Policy, and the applicable Accessibility Acts within the provinces we operate in, accommodations are available by request for candidates taking part in all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation, please contact your recruiter or email careers@lifelabs.com.

Vaccinations are highly encouraged at LifeLabs'. Vaccinations and/or immunization screening may be mandatory for selected employees if regulated by provincial or regional governments, or through employer-led vaccination policies in the facilities we service. Please ensure you ask if this position requires the successful candidate to be vaccinated or undergo immunization screening.

Ready to empower healthier Canadians? Apply today!