Data Analyst, Clinical Division

Data Analyst, Clinical Division

PHSA Corporate

Vancouver, BC

In accordance with the Mission, Vision and Values, and strategic directions of PHSA safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA’s Agencies/Divisions/Services, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

The Clinical Division of BC Clinical and Support Services (BCCSS) includes the Agency for Pathology and Laboratory Medicine (Agency) and the Provincial Blood Coordinating Office (PBCO). The Agency has been established to provide oversight and service planning for diagnostic lab services within the province. The Agency has a mandate to ensure that clinical laboratory diagnostics are quality driven, achieve excellent clinical outcomes, and remain sustainable by being provided effectively and efficiently. The PBCO has responsibility to provide and coordinate provincial blood and blood product utilization programs, and to manage specialized provincial resources.

Reporting to the Provincial Lead, the Data Analyst is responsible for producing information products for decision support. This includes: formulating the information requests; performing queries and data extraction from relevant databases, checking data quality; analysis and modelling; interpreting the data; preparing reports and visualizations; and presenting the information and findings for administrative and operational decision making. The Analyst is also responsible for checking for data quality throughout the continuum, statistical analysis, and generating routine and ad hoc reports for internal and external stakeholders including but not limited to BCCSS, the Ministry of Health (MoH), care providers in the BC Health Authorities, Canadian Blood Services, and the Public Health Agency of Canada.

What you’ll do

• Receives and facilitates internal and external data requests for planning, policy making and research purposes by engaging with the stakeholders, understanding the information needs and reviewing data information requested.
• Performs the necessary analysis including: data extraction and queries; ensuring data quality (checking and cleaning); data manipulation, linkage and aggregation; and statistical analysis and modelling
• Produces information findings through regular and ad hoc reports and dashboards using business intelligence and reporting software. These information products may monitor and benchmark costs, utilization and other quality and performance indicators for transfusion medicine, laboratory medicine and pathology, and other clinical areas.
• Interprets these findings and provide advice and recommendations.
• Presents findings to different audience (ex: clinicians, operational staff, administrators and patients) at an appropriate level
• Provides support for the development and maintenance of data collections such as databases, spreadsheets, reports and other relevant applications.
• Write SQL and other programming code to perform queries and analysis.
• Provides statistical analyses and/or modeling for internal and external use such as time series, regressions, data mining and simulation model.
• Creates, implements and performs routine data quality reviews and audits on data registries and web applications.
• Utilizes reporting and business intelligence applications such as JReport and Tableau. This involves creating and adding new reports, users and groups to the system and ensuring a proper privilege framework is in place for all users.
• Provides day-to-day support working with database such as ad-hoc querying and providing periodic insertions of information submitted by partner agencies.
• Generates proper technical documentation on the current reporting environment and on all reports and data extracts.
• Performs other related duties as required.
• Working Relationships
• Communicates findings in a meaningful manner to internal staff and external stakeholders at the local, regional, provincial and national levels.
• Consults internal stakeholders to gather report specifications; identifies and provides advice to internal stakeholders about data limitations and ensures adequate data quality for analytical purposes.
• Participates in the preparation and presentation of educational material related to statistical data collection to internal and external stakeholders. Provides training to other internal staff as required.
• Leadership
• Not responsible for managing or overseeing a team.
• Provide advice and recommendations to leadership.
• Decision-Making
• Retrieves and extracts data, analyzes and summarizes statistical information, performs complex calculations and tallies.
• Understands and evaluates the limitations of the data, analyses and statistical calculations.
• Interprets the data and information, and its potential applicability.
• Propose alternative methods to obtain, extract and analyze data to improve data quality and decision support.
• Chooses the most appropriate method to disseminate findings (ex: reports, presentations, other visualizations).
• Budget
• No responsibility.

What you bring

Qualifications

• A level of education, training, and experience equivalent to or greater than a Bachelor’s Degree in Health Informatics, Math, Statistics, Computer or Health Science, Operations Research or Data Science, or a related program with a minimum of five to seven years of recent related experience working with health and statistical information in a sophisticated computer environment.
• Minimum of five years of work experience including the use of Structured Query Language (SQL) and working with data warehousing, integration, mining and report writing, such as Business Objects / SAP BI / SPSS / Cognos / Oracle BI/ Jreport or other Statistical / Analytical / Visualization tools such as Tableau/R/SAS).
• Demonstrated knowledge of the historic and ongoing impacts of settler colonialism on Indigenous Peoples in social and health contexts, including supported by significant knowledge of Indigenous-specific mandates, including clear understanding of and commitment to eradicate Indigenous-specific racism and discrimination and embed Indigenous Cultural Safety and Humility.
• Demonstrate comprehensive knowledge of the historic and ongoing impacts of settler colonialism and systemic racism on Indigenous Peoples within social and health contexts. This includes understanding how these factors contribute to current health disparities and barriers to care. Show a clear commitment to identifying, challenging, and eradicating Indigenous-specific racism and all forms of discrimination impacting equity-deserving groups within health care settings. This involves familiarity and understanding Indigenous Cultural Safety and Humility recognizing personal biases, institutional barriers, engaging in anti-racism education and training and advocating for systemic change.
• Demonstrated knowledge and understanding of legislative obligations and provincial commitments within Provincial Labs contexts found in the foundational documents including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study - BC Human Rights Code, BC Anti-racism Act and how they intersect across the health care system.

Core Competencies

• Brings an understanding of the Indigenous specific racism and the broader systemic racism that exists in the colonial health care structure, and has demonstrated initiatives in breaking down barriers and ensuring a safe environment ensuring a sense of belonging to all and informed by Indigenous Cultural Safety.
• Awareness of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (the Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).

Skills & Knowledge

• Demonstrated ability to perform data manipulation, analysis and information presentation at a moderate to advanced level through the use of database, spreadsheet and statistical software. Moderate to advanced data management skills and a high degree of computer literacy are required.
• Superior analytical and problem solving skills, including the ability to troubleshoot, comprehend, analyze and resolve complex issues.
• Moderate to advanced knowledge of relational database modeling and query writing tools to create ad-hoc queries and reports.
• Demonstrated ability to develop complex and customized SQL queries for relational databases, with applied experience with business intelligence tools (ex: Tableau, IBM Cognos, SAP BusinessObjects)
• Knowledge of descriptive statistics, statistical inference and modeling using statistical software such as SPSS, R and/or SAS.
• Demonstrated ability to communicate effectively both verbally and in writing
• Strong interpersonal skills and collaboration skills and the ability to establish and maintain effective working relationships internally and externally.
• Excellent organizational skills, attentive to detail with the ability to multi-task and prioritize workload and work quickly and accurately under pressure to meet deadlines.
• Demonstrates a commitment to beginning and/or continuing their personal learning journey related to Indigenous-specific racism and dismantling systems of oppression, as well as addressing racism more broadly. Shows willingness to articulate and share their learning experiences to contribute to a culture of motivation and inspiration among peers.
• Demonstrates foundational knowledge of the social, economic, and political realities of settler-colonialism and its impacts on Indigenous peoples and equity-deserving groups within social and health contexts. Understands the impact of social determinants of health-on-health outcomes. Shows a commitment to learning about and upholding legislative obligations and provincial commitments outlined in foundational documents such as the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place: Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan, Remembering Keegan: A First Nations Case Study, the BC Human Rights Code, Anti-Racism Data Act, and the Distinctions Based Approach.

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Temporary, Full-Time - Until return of incumbent
Salary Range: $74,618 - $107,264. The starting salary for this position would be determined with consideration of the successful candidate’s relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.
Location: 1867 W Broadway 3rd floor, Vancouver, BC V6J 1Y5
Closing Date: March 29, 2025
Hours of Work: 0800-1600 (Monday to Friday)
Requisition # 180327E

** Please note: Support for nomination with the BC Provincial Nominee Program is not a guarantee, entitlement or an employee benefit after receiving a full time job offer with PHSA**

What we do

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Create equity – Be courageous.

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

PHSA is committed to anti-racism and equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently excluded groups identified under the B.C. Human Rights Code.

One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes ongoing commitments to Indigenous recruitment and employee experience as well as dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya’k̓ula Team (Indigenous Recruitment & Employee Experience) for support at indigenous.employment@phsa.ca.

Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and exclusion faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and title of BC First Nations and self-determination of all First Nations, Inuit and Métis communities. PHSA is mandated to uphold legislative obligations and provincial commitments found in the foundational documents including the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.

ATTN: PHSA Employees:

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at internaljobs.phsa.ca

Please note the internal job posting will no longer be accessible after the expiry date of March 7, 2025. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at internaljobshelpu@phsa.ca and a Help Desk Representative will contact you the next business day.